Please read this document carefully before using the cili77 platform. By registering or continuing to use our services, you agree to be bound by all the terms set out below.
This Terms & Conditions document sets out a legally binding agreement between you as the user and cili77 as the platform operator. This is not a document created merely as a formality — every clause here serves a clear purpose and protects both parties: you as the player, and cili77 as a responsible platform.
We understand that terms and conditions documents are often long and tedious to read. That is why cili77 makes every effort to write these terms in clear, straightforward language that the average Malaysian player can understand — without excessive legal jargon. Each section is written so you genuinely understand what you are agreeing to and what your rights and responsibilities are as a cili77 member.
Important to note: by creating an account at cili77, making your first deposit, or simply using any part of our platform, you are deemed to have read, understood, and fully agreed to all terms in this document. If there is any section you do not understand or do not agree with, please contact the cili77 support team before proceeding with registration.
Important: The cili77 platform is intended for users who are 18 years of age and above only. Any attempt to register or use the platform by an underage individual is a serious breach of these terms and may result in immediate account termination and further appropriate action.
Six core values that form the foundation of your agreement with cili77
Every cili77 account is the personal property of its registered owner. You are fully responsible for keeping your password and login credentials confidential. cili77 will never ask for your password via email or message. Report any suspicious activity to our support team immediately.
Each player is only permitted to hold one active account at cili77. Owning multiple accounts is a serious violation that may result in all related accounts being frozen and any existing balances being forfeited. If you have accidentally created duplicate accounts, contact cili77 support immediately to resolve the matter.
All deposits and withdrawals at cili77 are processed through recognised Malaysian payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u or CIMB Clicks. The minimum withdrawal is RM50, and players must complete identity verification before their first withdrawal is processed.
All cili77 bonuses and promotions carry clearly stated rollover requirements and validity periods. Bonuses may not be withdrawn as cash until the associated rollover requirements are met. cili77 reserves the right to revoke bonuses from accounts found to be abusing promotions or acting in bad faith.
Cili77 is committed to promoting responsible gaming among all members. Our platform provides tools to set deposit limits, loss limits, and self-exclusion options. Using the cili77 platform for any purpose other than personal entertainment, or attempting to fund harmful activities through winnings, is strictly prohibited.
The cili77 platform is intended for users residing in Malaysia. Players are solely responsible for ensuring their use of this platform complies with the laws and regulations applicable in their place of residence. cili77 makes no representation regarding the legal status of the platform outside Malaysia.
By accessing or using the cili77 platform in any way — including browsing the website, registering an account, making a deposit, or playing any game — you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety.
These terms form a legally binding agreement between you and cili77. If you do not agree with any part of these terms, you must stop using the cili77 platform immediately. Continued use following any changes to these terms will be considered acceptance of those changes.
Cili77 reserves the right to amend, update, or replace any part of these terms at any time without prior notice. It is your responsibility to review these terms periodically. The date of the most recent update will always be displayed at the top of this document.
To register and use the cili77 platform, you must meet all of the following eligibility requirements at all times:
Cili77 reserves the right to request proof of eligibility at any time, including official identification documents. Failure to provide the requested documents within the specified timeframe may result in account suspension or termination.
Cili77 takes the protection of minors from gambling seriously. We apply strict age verification procedures at registration and conduct random checks at any point during use of the platform. Any account found to have been registered by a minor will be terminated immediately and all funds frozen pending investigation.
During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name as shown on your official identification document, an active email address, a valid Malaysian mobile number, and your correct date of birth.
Each individual is only permitted to hold one (1) active cili77 account. Holding multiple accounts — whether using the same or different details — is a serious breach of these terms. cili77 employs advanced detection technology to identify duplicate accounts and reserves the right to close all related accounts and forfeit any existing balances without further notice.
You are fully responsible for:
Cili77 will not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login details.
Cili77 supports deposit and withdrawal methods popular among Malaysian users, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX internet banking via Maybank2u or CIMB Clicks. All transactions are processed in Malaysian Ringgit (MYR).
Deposit Policy:
Withdrawal Policy:
Anti-Money Laundering Notice: cili77 fully complies with anti-money laundering regulations in force in Malaysia. Any activity suspected of constituting money laundering will be reported to the relevant authorities and the accounts involved will be frozen immediately pending a full investigation.
Cili77 offers a variety of bonuses and promotions from time to time to reward our members. All bonuses are subject to the specific terms and conditions stated in each respective promotional offer. The following general conditions apply to all cili77 bonuses:
Cili77 promotions related to Sports Betting — such as EPL, Malaysia Super League, or MLBB e-sports — carry additional terms stated within each promotion's specific conditions. Please read them carefully before joining any promotion.
All games available on the cili77 platform — including Live Casino, slots, poker, Sports Betting, and e-sports — are governed by specific rules that all players must follow. The general rules applicable to all cili77 games are as follows:
For Live Casino games at cili77, the dealer's decision is final. In the event of a dispute regarding a live game outcome, studio video recordings may be used for resolution, and any decision based on those recordings shall be final.
Cili77 expects all members to conduct themselves respectfully and responsibly while using our platform. The following behaviours are strictly prohibited and may result in a warning, suspension, or account termination:
Cili77 reserves the right to make the final determination on what constitutes unacceptable behaviour and to take appropriate action at our sole discretion.
Cili77 reserves the right to suspend or terminate any account at any time, with or without prior notice, where there is reasonable cause to do so. Grounds that may lead to such action include:
You may also request to close your cili77 account at any time by contacting our support team. Prior to closure, all applicable rollover requirements must be met, and any valid balance will be returned once the verification process is complete.
To the extent permitted by applicable law, cili77 shall not be liable for:
The cili77 platform is provided "as is" and "as available". While we make every effort to keep the platform running smoothly and securely, we make no absolute guarantees regarding uninterrupted availability or the complete absence of technical errors.
Cili77 reserves the right to amend, update, or replace these Terms & Conditions at any time. When significant changes are made, cili77 will endeavour to notify members via an in-platform notice or email. It remains your responsibility, however, to review this document periodically.
Continued use of the cili77 platform after any changes to these terms take effect will be considered your acceptance of those changes. If you do not agree with the changes made, you must stop using the platform and close your account.
These Terms & Conditions are governed by applicable law, and any disputes arising shall be resolved through the appropriate mechanism in accordance with the relevant legal provisions. The official languages for all formal communications relating to these terms are Bahasa Melayu and English, with the Bahasa Melayu version prevailing in the event of any conflict.
Key things to remember as a cili77 member
The cili77 platform is for adults only. Age verification is carried out during registration and on a periodic basis. Any underage account will be terminated immediately.
Each player may only hold one active account at cili77. Duplicate accounts will be frozen and balances forfeited without further notice.
Players must complete identity verification before their first withdrawal is processed. This protects you against unauthorised use of your account by third parties.
All cili77 bonuses carry clearly stated rollover requirements. Winnings derived from bonuses may only be withdrawn once these requirements have been met in full.
The use of automation software or bots at cili77 game tables is strictly prohibited and may result in immediate account termination.
Cili77 reserves the right to update these terms at any time. Please check this page periodically. Continued use of the platform constitutes acceptance of the latest changes.
Of all the sections in this document, the one covering responsible gaming is perhaps the most important to read and understand. cili77 believes gambling is a form of entertainment — and like all forms of entertainment, it should be enjoyed in a healthy, controlled, and responsible way.
By using the cili77 platform, you agree that:
Cili77 provides a self-exclusion option that players can activate voluntarily at any time — for periods ranging from 24 hours to several months. During a self-exclusion period, access to the platform will be fully restricted. Once activated, a self-exclusion cannot be reversed before the period ends, serving as an added layer of protection for players.
Only recognised Malaysian payment methods are accepted at cili77 — secure and fast
All transactions in MYR (Malaysian Ringgit)
256-bit SSL encryption protects every transaction
Withdrawals are processed within 1–3 working hours
These Terms & Conditions should be read together with cili77's other policy documents that complement them. For information on how we handle your personal data, please read our Privacy Policy us. For responsible gambling guidance and tools, visit our Responsible Gambling us. For any enquiries related to these terms, visit FAQ us or contact cili77 support directly.
Answers to the most frequently asked questions about cili77's terms of use
By registering with cili77, you agree to abide by these Terms & Conditions and enjoy a safe, fair, and enjoyable gaming experience alongside more than 50,000 Malaysian players who have already trusted our platform.